FAQs

Do You Have Any Questions?

We begin with a free consultation to understand your business goals, technical requirements, and budget. After gathering the requirements, we provide a detailed proposal with development plans, technical architecture, timeline, deliverables, and estimated costs. Once the agreement is signed, we proceed through design, development, testing, and deployment—keeping you involved and informed every step of the way.

Cost and timeline depend on factors such as project complexity, design requirements, supported platforms (Web/iOS/Android), third-party integrations, and multilingual support. Typically, corporate websites take 2–4 weeks, while custom mobile apps can take 1–3 months. We provide a clear cost and timeline breakdown before development begins.

Yes. We offer optional maintenance plans that include bug fixes, updates, performance tuning, security patches, and technical support. You can choose pay-as-you-go support or sign an annual support contract to ensure your system runs smoothly over time.

We help clients purchase and pay for cloud services such as AWS, Azure, Google Cloud, Alibaba Cloud, etc., especially for those who cannot use international credit cards or prefer consolidated billing. We provide monthly billing, invoice issuance, and usage reports—ideal for domestic enterprises or government agencies.

We are authorized partners for major cloud platforms including AWS, Azure, GCP, Alibaba Cloud, and Tencent Cloud. Our services cover account setup, infrastructure deployment, monitoring, backup, security hardening, automation, and cost optimization. For clients who prefer us to manage their infrastructure, we also offer fully managed hosting services.

As your MSP, we provide:

  • Cloud infrastructure management

  • System health monitoring

  • Incident response and troubleshooting

  • Compliance and security audits

  • Monthly performance reports

  • Technical consulting and recommendations

Our goal is to help you focus on business growth while we handle the technical complexity.

NOC (Network Operations Center) service provides 24/7 monitoring of your IT systems and networks. We monitor uptime, performance, traffic anomalies, and security events in real-time. If something goes wrong, our engineers respond immediately to minimize downtime. This is critical for businesses that require high availability and operational continuity.

We support a wide range of technologies:

  • Frontend: Vue.js, React, Angular, Tailwind CSS, Bootstrap

  • Backend: .NET Core, Node.js, Python, Java, PHP

  • Mobile: Flutter, React Native, Swift, Kotlin

  • Databases: MySQL, PostgreSQL, MongoDB, SQL Server

  • Cloud: AWS, Azure, GCP, Alibaba Cloud, Tencent Cloud

We select the best-fit stack based on your project requirements.

We follow an agile development process where you are actively involved in each phase: design, prototyping, development, and testing. Regular demo sessions and sprint reviews are held, and you can track progress and deliverables in real-time using our project management tools. This ensures alignment with your expectations.

We prioritize data protection through:

  • Encrypted communication and access control

  • Regular security scans and penetration tests

  • Compliance with GDPR, ISO 27001, and other standards

  • Non-Disclosure Agreements (NDAs) for confidentiality

  • Automated backups and disaster recovery plans

Your data is safe with us—we treat it with the highest level of care and responsibility.

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